FAQ
Frequently Asked Questions
Everything you need to know about Ziroo bamboo toothbrushes.
What are Ziroo toothbrushes made of?
Every Ziroo toothbrush has a sustainable bamboo handle and 100% natural bristles — no nylon, no synthetics. The handle is biodegradable and the packaging is a plastic-free paper box. The brush is completely free of BPA, PFAS and phthalates.
How is a bamboo toothbrush different from a plastic one?
A conventional plastic toothbrush is made from petroleum-based plastic with nylon bristles, sheds microplastics with every use, and takes over 400 years to break down. Ziroo's bamboo handle and natural bristles are fully biodegradable and release zero microplastics.
How often should I replace my toothbrush?
Dentists generally recommend replacing your toothbrush every 3 months. The Ziroo Pack of 4 covers a full year, and the Pack of 8 covers two years.
Are Ziroo toothbrushes gentle on sensitive gums?
Yes. Natural bristles are softer on gums and enamel than synthetic nylon bristles, while still cleaning teeth thoroughly.
Does Ziroo deliver across the UAE?
Yes. Ziroo currently ships within the United Arab Emirates only, and shipping is free on every order. Orders are delivered within 3 to 5 business days of order confirmation.
What payment methods does Ziroo accept?
Ziroo accepts Cash on Delivery (COD) as well as secure online card payment.
What is Ziroo's return policy?
Ziroo offers a 30-day return policy from the date you receive your item. The item must be unused, in its original packaging, with proof of purchase. For hygiene reasons, opened or used personal-care items cannot be returned.
How long does a refund take?
Once a return is approved, refunds are issued to your original payment method within 10 business days. Cash on Delivery orders are refunded by bank transfer.
Does Ziroo ship outside the UAE?
Not yet — Ziroo currently ships within the UAE only, with plans to expand to more countries.